Terms & conditions

DELIVERY

We aim to dispatch your order the same day if it has been paid by 4 pm. Our standard delivery service takes usually 2-5 working days to UK mainland. The express delivery service takes usually 1-2 working days to UK mainland. Our main delivery partner is Royal Mail Group, but depending of the product and the delivery service we use other delivery partners.

Weekends and Bank holidays are non-working days and if your order has been dispatched on Friday by an express service, it will be due for delivery on the following Monday. Once your order has been dispatched, you will receive a notification e-mail if you have provided an e-mail address.

OUR COOKIE POLICY

WHAT ARE COOKIES?

We use the term cookie to describe cookies and similar technologies such as tags and pixels. Cookies are small data files that websites place on your computer, laptop or mobile device.

 

OUR USE OF COOKIES

We use Cookies for the following purposes:

  • To improve the performance of our websites by understanding which parts work well, and which don't.
  • To deliver relevant online advertising to you on our websites. This is sometimes done by combining data that we already have about you with the data collected through Cookies. These Cookies are placed by us and selected third parties and enable adverts to be presented to you on our and third party websites.
  • To measure how effective our online advertising and marketing communications are.
  • To enable us to collect information about how you and other people use our website.
  • To improve your experience on our website, for example we use Cookies to remember the products you’ve put in your basket and to personalise your experience.

WHAT COOKIES DO WE USE?

We use the following Cookies:

  • Strictly necessary Cookies. These are Cookies that are required for the operation of our website. They are necessary for the safety, security and integrity of the site. For example they help support the structure of the pages that are displayed to you, help to improve navigation and allow you to return to pages you have previously visited. This type of Cookie only lasts for the duration of the time you are visiting the website. When you leave the website they are deleted automatically.
  • Performance Cookies or analytical Cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. The data is aggregated and anonymised, which means we cannot identify you as an individual.
  • Functionality Cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). These Cookies will remain on your device until you choose to clear it. If you choose to do this, you will need to enter your details each time you visit the site.
  • Targeting Cookies. These Cookies will collect information about your browsing habits and allow us to show you adverts while you are browsing our site and other sites on the internet. They are set by us or by carefully selected third parties. They help us to understand the performance of our marketing activities and improve the relevance of the adverts that you see.

WHAT HAPPENS IF I TURN OFF COOKIES?

If you disable or delete cookies you may not be able to shop or access important parts of our site. Further information on cookies, including instructions on how to amend your browser settings to turn off cookies, is available widely online.

PAYMENT TYPES

We take all sorts of cards and payment methods, including these fellas bellow…

VisaMastercardAmerican ExpressMaestroShopify PayApple PayPayPal Amazon Payments

PRIVACY POLICY

We understand that your privacy and the security of your personal information is extremely important. This notice sets out what we do with your personal information, what we do to keep it secure, from where and how we collect it, as well as your rights in relation to the personal information we hold about you.

This policy applies if you interact with us through our website, over the phone, online or interacting with us on social media (our “Services”).

If you don’t want to read all the detail, here are the things we think you’d really want to know:

  • The Buystarget Ltd is committed to ensuring that your privacy is protected.
  • We do send direct marketing, if we’re allowed to. And we do this to encourage you to buy our products and services by sending you offers and ideas that we feel will be of benefit to you. If you want us to stop then you can unsubscribe any time you want.
  • We also display online advertising relating to our products and services on websites across on other websites and online media channels.

WHAT SORTS OF PERSONAL INFORMATION DO WE HOLD?

  • Information that you provide to us such as your name, address, date of birth, telephone number, email address, bank account and payment card details and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media;
  • Information about the services that we provide to you (including for example, the things we have provided to you, when and where, what you paid, the way you use our products and services, and so on);
  • Your account login details for our services, including your user name and chosen password;
  • Information about whether or not you want to receive marketing communications from us; ;
  • Information about any device you have used to access our Services (such as your device’s make and model, browser or IP address) and also how you use our Services. For example if you use our websites, we try to identify when and how you use those websites too;
  • Your contact details and details of the emails and other electronic communications you receive from us, including whether that communication has been opened and if you have clicked on any links within that communication. We want to make sure that our communications are useful for you, so if you don’t open them or don’t click on any links in them, we know we need to improve our Services;

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW DO WE USE YOUR PERSONAL INFORMATION?

There are a number of ways in which we use your personal information, depending on how you interact with us. If you do not provide your information to us, then we will be unable to interact with you in that way – for example, if you do not provide your name, address and account details when purchasing one of our products online, we will not be able to sell you that product as we would be unable to process your payment or deliver the product to you.

We may use your information in the following ways:

  • To provide our products and services - we need to use your personal information to make our products and services available to you. If you then decide to order any of our products or services then we’re delighted, thank you. After that, we need to provide them to you, process your payment and sometimes award you. And we need to use your details to do all this.
  • To personalise your shopping experience - we try to understand our customers so we can provide you with a great shopping experience, relevant marketing, personalised offers, shopping ideas and online advertising. Understanding how you use our Apps, how you interact with the Buystarget Ltd, where you shop, the products and services you buy and how you use and browse our websites helps us to do this.
  • For safety and security - we use your personal information to help provide safe and secure environments for our colleagues to work in, our customers to shop in and for our businesses to be conducted. To enable this we use CCTV and carry out checks to help us ensure that our customers are genuine to prevent fraud and to help customers use our services appropriately.
  • Analytics and profiling - we use your personal information for statistical analysis and to help us understand more about our customers. That includes understanding the products and services you buy, the manner in which you consume them, how you shop across the Buystarget Ltd and by creating profiles about you. This helps us to serve you better and to find ways to improve our services, stores, apps and websites. These profiles help us to send you offers that are more relevant to you.
  • Contacting you - we use your personal information to contact you: either to conduct market research or to contact you about products and services from us and other companies. We may also contact you in relation to any questions you have raised with us or to discuss the status of your account with us.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Data aggregation, analytics and profile creation.

    We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;

    Behavioural advertising and cross platform targeting

    (a) Served by us

    We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties.

    (b) Served by third parties on our websites

    Advertisers or other third parties using our website may also engage in behavioural advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties' use of cookies or web beacons or what they do with the information they collect.

    (c) Served by third parties on third party websites

    We may provide your personal information (including profile data) to third parties who may then use it in combination with personal information that they have collected from you to serve you with relevant advertising on third party websites.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

    This privacy policy was most recently updated in September 2019. If we make changes to it, then we will take appropriate steps to bring those changes to your attention.

    RETURNS

    We offer a 30-day returns guarantee on most items. We are easy like this.

    Please inspect all items immediately upon arrival. If they are damaged you should refuse delivery or declare it as damaged when signing, then contact us on info@buystarget.com to explain the situation.

     If for any reason you are not happy with your choice, please contact us to register a return. We are always happy to help.

     

    Before returning an item, for any reason, please contact us first via e-mail info@buystarget.com to obtain a reference number. Without such we won't be able to accept the return.

    Make sure the item (and any free items that came with the product) are:

    • unused (with any tags still attached)

    • in original packaging

    • in a resaleable condition

    We'll refund your money to the original payment method. If you paid on card, it can take up to 7 days to appear back in your account. PayPal refunds can take up to 30 days.